Collaborate Anytime Anywhere....  

Profile of Krish Hegde
Profile Brief

Operated as an executive with some of the high-technology businesses and come from a long career as a technical / business development executive with Zenith Computers , Electronics Systems Punjab Ltd, Usha Communication Technology and recently in the Telecom Convergence Billing & Customer Care solutions, CRM, Collaborative applications and eBusiness arenas.

Krish has rich cross functional experience in Software Project Management, Product Management, Operations of Software Development Center (SDC) and Business development functions.

Offer a solid multi-discipline technology, marketing, sales, software project management and operations background that requires exceptional communication and decision making across an entire organization.

Brings a myriad of skills and traits necessary to establish, lead, and control any operation, especially to add new life to one that is struggling.

Skill Set
  • Krish has wide ranging skills required to start-manage and drive technology businesses in the competitive digital world. His skill sets vary from Technology , Professional, Managerial, People Management, New Business Development and Corporate Governance.
  • Krish has competency in J2EE, .net frameworks, XML, Software engineering, CMM quality processes & practices, complete Software Development Life Cycle (SDLC) management.
  • Krish has proven entreprenueral experience. Krish has driven Technology Incubation Center (TIC) from its inception stage to development of key technologies for the collaborative application space.
    It takes Vision, Technical proficiency, Knowledge of SDLC Best Practices & Processes, Business Management skills, People Management skills, foresight and enormous drive to accomplish this.
Project Management


Krish has more than 6 years of experience in Software Project management.He has managed large projects such as Telecom Billing & Customer Care solutions, e-Commerce projects, web services projects , CRM, eServices and family of Collaborative Applications development. He has hands on experience in all phases of Software Development Life Cycle (SDLC) including:

  • Requirement Management
  • Development of proof-of-concepts & Prototyping
  • Solutions Architecturing
  • Develeopment of Functional Specifications
  • Design
  • Construction & unit testing
  • Testing
  • Configuration Management
  • Technical documentation and
  • Delivery Management

Krish has suggested and implemented several SPI (Software Process Improvements).
"Impossible Missions" are a specialty, Timely Delivery, Reliability, Maintainability, Business Critical Projects, Multi-Disciplined Teams,Resource Allocation, Cost Management, Requirements, Specifications, Systems Design & Development, Project Control are his forte.

Krish has worked on unifying geographically dispersed teams and enhancement of developer productivity to increase organisational competence to deliver.

Business Management
Sales & Marketing

Sales & Marketing has been his forte. Krish has lead business development from the front right from lead generation, qualifying leads, Contract negotiations, Order closing and customer service. Krish has received awards as "Best Salesman of the Year" at Zenith and ESPL for significant contribution in overall business development and converting majority of RFPs into business.

Krish also handled other business development support functions such as conducting Trade shows, Telemarketing campaigns,Ad Design & Placement, preparing White Papers & Articles, conducting market research and Campaign Management. Krish has hands on experience in web site development and implementing e-commerce to generate revenue.

Outsource Assurance Program:


Outsourcing is a business strategy for many companies. It cuts cost and adds business value. But outsourcing/Offshoring is not easy. One has to identify suitable outsourcing partner, manage knowledge Transfer, Offload projects with proper SLA and manage Outsourced contracts from project initiation-development-delivery and implementation cycle. Its a process that ensures proper deployment of investments and managing of projects through Source-Transition-Manage phases of an Outsource Assurance Program.Krish has worked with neoIT(www.neoIT.com) who are Outsource Advoisary partners for TPI (www.TPI-Outsourcing.com) for their Outsourcing Assurance Program.

Krish had been in executive positions in Marketing and Sales and turned arround ailing branch office to a profit center.In several cases, lead business development from the front with exceptional success.

His commitment is to ensure total customer satisfaction by using his professional attitude, people management skills, business management skills, technical savvy attitude and relations management skills to make sure that clients receive the world class products and service they deserve, with the business performance necessities and the tough decisions that entails.

He has published many articles and have been a speaker at CII, FKCCI and over 80 conferences and luncheons.

Having been the head of TIC, offer the wealth of experience in entreprenuerial, operations, leadership, communications, and organizational management expected of a seasoned executive, and is exceptionally well suited to any position from executive consultant through an interim CEO position.

Operations and Business Development


Krish believes in "Lead, or get out of the race." And thats why takes every possible steps to lead from the front and drive the team to its best.

Krish has successfully handled Budgeting, Staffing & People management, Finance & Accounts management,Cost control, Facilities management, Project management, Product management, Business development, Contract Negotiations, Training, Mentoring of teams, Operations of SDC, Alliance management and Customer Relations.

Business Planning & Execution:


Effectively managed a slow progress US MNC's SDC with a team size of 3 to 50 in one year after implementing and improving processes and best practices.

Achievements

The above skills are vital to the success of any operation, but only if used to actually achieve a desired goal. As an Executive, the ability to meet a client need will almost certainly involve the application of exceptional accomplishment, knowledge and skill. A true solution fits the natural needs of the organization as well as accomplishes the task at hand. Achieving that objective requires business expertise across the entire organization, requiring craftsman-level expertise in many disciplines.
Operational Achievements
  • Expanded Software Development Center (SDC) from a small strength of 4 to 51 and successfully built Technology, Domain & Process competencies.
  • Setup Technology Incubation Center (TIC) and driven development of technology in fast emerging collaborative applications space.
Product Development Achievements
  • Managed large Telecom billing & customer Care solutions development
  • Managed development of web based Level-3 Demo for Telecom Billing Solutions.
  • Managed family of Collaborative Applications in the CRM, eServices space.
  • Managed development of Search solutions based on Open Directory project.
  • Managed several web services projects.
Leadership

Repeatedly chosen to lead multi-disciplined technical development teams to accomplish “impossible missions” and critical projects. Employees willingly follow his lead, gladly work for him, and most would work for him again.
Education
  • B.E.( Electronics & Communications) with 72% aggregate marks,
    Mysore University in 1984.
  • Extensive course and seminar attendance.
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